Taxes and Fees

Taxes - Disclaimer
Please consult your accountant before making any changes to your tax setup. If you must change your tax setup, you must also change all all associated pricing (unless you tax by subtotal for both movie tickets and concessions).
Taxes Setup
Taxes vary from State to State, County to County, and may vary locally as well. Some states require taxes on tickets (a seat or occupation tax), others do not. Some states require a tax on all food, some require tax on prepared foods but not packaged foods or foods consumed in the theater, and others require no tax on concession items.
Retriever Process allows you to set up multiple tax tables which are then associated with items in the Item Menu tab and/or Ticket Setup. In most cases, your tax tables were set up by Retriever when you licensed the software, however, taxes change, so you should be aware of how to make these changes.
How It Works
Add A Tax Table
- Click the Add Button
- Give the table a name
- Choose the appropriate tax rule
- Enter the appropriate tax percentage and additional tax percentage (state and city regulations).
- Save
- Activate and sync.
- You will need to manually apply new tax tables to the items and/or tickets that require the newly created tax table.
- Click Save.
- Activate and Sync all changes.
Edit A Tax Table
- Click the Edit Button
- Change the appropriate tax percentage and additional tax percentage (state and city regulations).
- Save
- Activate and sync.
- You will need to manually apply new tax changes to the items and/or tickets that are part of the altered tax table.
- Click Save.
- Activate and Sync all changes.
Taxes and Fees Setup
- Set the Internet Fee per ticket sold.
- If selling Food and Drink online, enter the appropriate fee to be associated with "Concessions Orders".
- Check "No Tax on Fees" if you are not required to charge tax for internet convenience charges.
- Select "Tax on Fees By Item" for a pre-calculated per item tax.
- Choose "Tax On Fees by Subtotal" adds all fees together and calculates a tax based on the net dollar amount of the fees.
- Enter the "Tax Percent to Apply to Internet Fees". This is the amount of tax (percentage) to be applied to the total sum of fees.
- To apply the fees and tax set up to both Concessions (Food and Drink Online Sales) and Ticket Sales, check the Concession Fee and Ticket checkbox.